Reference

How 888i Handles Your Personal Data

At 888i, we treat your personal data with care — from the moment you open an account to every transaction you make via UPI, Paytm or PhonePe.

Data TransparencyAccount SecurityIndian Jurisdiction ContextYour Access Rights
888i How 888i Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Privacy Team

If you have a question about how your data is used, want to request a copy of your records, or need to raise a concern about how 888i has handled your information…

Email Privacy Requests Send your data access, correction or deletion request to our dedicated privacy address. We acknowledge all email requests within two business days and aim to resolve them within 30 days, in line with applicable legal requirements.
Live Chat Support Our support chat on 888i.best is available around the clock. For privacy-specific queries — such as clarifying what data we hold or how a particular UPI transaction was logged — our agents can route your request to the privacy team directly.
Account Settings Panel Many data preferences — including marketing communication opt-outs and cookie consent settings — can be managed directly from within your 888i account settings page, without needing to contact the team at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Sound data handling is built into how 888i operates, not added on afterwards. From encrypted storage to access controls on staff systems, here is a plain account of the specific practices we…

Encrypted Data Storage

All personal data, including payment identifiers tied to Paytm, PhonePe or UPI, is stored using industry-standard encryption at rest. We use TLS in transit so data moving between your device and our servers cannot be read by third parties in transit.

Cookie Management

We use strictly necessary cookies to keep your session active, along with optional analytics cookies. You can accept or decline optional cookies via the consent banner when you first visit 888i.best, and change your preference any time from your browser or account settings.

Account Access Controls

Access to your account data within our internal systems is restricted to staff who need it to perform their role. We log all internal access events and conduct periodic audits to ensure that access controls remain correctly configured and enforced.

Data Retention Schedule

We retain your account data for as long as your account is active and for a further period required by applicable financial and identity regulations. Once the retention period lapses, we delete or anonymise your personal records in a structured, documented process.

Third-Party Data Sharing

We share data only with processors who are necessary to deliver the service — payment gateways for UPI and Paytm transactions, identity verification providers, and fraud detection services. Each partner is bound by a data processing agreement that mirrors our own privacy standards.

Your Right to Request Changes

You may request to access, correct, port or delete your personal data at any time by contacting our privacy team. We will verify your identity before acting on any request and will confirm the outcome in writing once the request is processed.

Common Questions About Your Data at 888i

Below are the questions we hear most often about how 888i collects and handles personal data. If your question is not answered here, reach out through the privacy contact channels listed on this page.

We collect your name, date of birth, email address, mobile number and a government-issued identity document for verification. We also record your device type, IP address and payment identifiers — such as your linked UPI handle or Paytm number — when you complete transactions.

Payment identifiers are collected solely to process deposits and withdrawals. We pass only the minimum data needed to the relevant payment processor — UPI rails, Paytm or PhonePe — to complete the transaction, and we do not store full payment credentials on our own servers.

Yes. Submit a data access request through our privacy email or via live chat. After verifying your identity, we will compile and send you a readable copy of your personal data within the timeframe set by applicable law, typically 30 days.

Contact our privacy team with a deletion request. We will review which records can be deleted immediately and which must be retained for the period required by financial regulations. We will confirm in writing once each category of data has been deleted or scheduled for deletion.

We use strictly necessary cookies to keep your session running and optional analytics cookies to understand how the site is used. You can decline optional cookies at any time from the consent banner or your browser settings without affecting your ability to log in or transact.

After account closure, we retain identity and transaction records for the period mandated by applicable financial and anti-fraud regulations in your jurisdiction. Once that retention period ends, records are deleted or irreversibly anonymised under our documented data disposal process.

If our privacy team's response does not resolve your concern, you have the right to escalate to the relevant data protection authority in your jurisdiction. We will provide you with the appropriate contact details when we respond to your original privacy request.